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Hello Green Products

What does Hello Green Products do?

Hello Green is proud to the first company to bring 100% compostable packaging to the Caribbean. We are the sole distributors of Vegware (www.vegware.com) in the Caribbean. We have partners in Antigua, Barbados, Dominica, Grenada & St.Vincent & the Grenadines.

When was Hello Green founded?

Hello Green was founded in 2016.

Where is Hello Green’s Showroom?

Hello Green’s office is located at 54 Alfredo Street, Woodbrook, POS, Trinidad.

Hello Green’s Distribution Centre is located in Debe, South, Trinidad.

How can I become a distributor to Hello Green?

Anyone interested in distributing our Vegware products can call

+1 868-290-6207

or email us info@hellogreentt.com

How do I place an order with Hello Green?

STEP 1: Download a catalogue via our website https://hellogreencaribbean.com/

Or browse our online listing, where you can virtually view each item, get information on their materials that they are made from, and view a measured drawing of each item.

 

STEP 2: (If you still would like to view samples), contact us and we are happy to setup a one-on-one meeting with you to find the perfect fit! Our showroom is conveniently located in Woodbrook with parking available on site.

STEP 3: Place your order (via email) info@hellogreentt.com.

Once your order is received, we will send you an electronic invoice and let you know when to expect delivery.

How long will it take to get my order?

If you order with Hello Green Products Ltd, your order will be delivered within Trinidad 1 – 3 business days. Once your purchase is over $250 you delivery is FREE!

If you order is under the mentioned $250 you will be charged a delivery fee of $50

If I am ordering from Tobago, how long would my order take?

When an order is placed from Tobago, we at Hello Green Products has subscribed with Planting Seeds Caribbean and their Digital Pop Up Store to get your delivery to you.

This order takes two weeks approximately.

Can I make changes to my order after I've placed it?

Please call 1 868-290-6207 someone on our team will respond to you issues.

Where else in Trindad can I buy Vegware?

  • Print a Pak LTD : Wholes sale and Retail purchases
  • Kansaam Traders : Wholesale and Retail purchases
  • Massy Stores : Retail Purchases
  • JTA Supermrkets : Retail Purchases
  • Priceclub Supermarket : Retail Purchases
  • TRU Valu Supermarkets: Retail Purchases
  • Superpharm: Retail Purchases
  • Rustic and Blue : Retail Purchases
  • St.Christopher’s Service Stop : Retail Purchases
  • Simple Choice Mini Mart, Cascade: Retail Purchases
  • Planting Seeds Store: Ecommerce

Can you tell me about Hello Greens delivery service?

Hello Green’s Delivery Service, this operation will be delivered to you via our Operations Manager – Videsh Boodhal he Is as helpful, as he is kind.

Our deliveries are coordinated each day by our team to ensure that all deliveries reach to our customers within the window of 2 – 3 business days.

Where is Hello Green’s office / showroom?

Hello Green’s office is 54 ALFREDO STREET, Woodbrook, POS, Trinidad.

At our showroom, we only have items for viewing so the customer can ensure it’s the item he or she wants.

We do not store any stock for sale, we only have items for viewing.

Where is Hello Green’s Distribution Centre

Hello Green’s Distribution Centre is located in Debe, South Trinidad.

The site here in Debe gives us the best accessibility to provide all our customers, nationwide

Can I make changes to my order after I've placed it?

Please call or contact us at +18682906207, if this is something you are interested in doing

(PLEASE NOTE THAT WE WILL ONLY COLLECT SEALED PACKAGES), to main the integrity and food safety of the packaging.

I think I received an incorrect item in my order, what can I do?

I think I received an incorrect item in my order, what can I do?

 Please contact us at +1 868-290-6207 and we will be sure to rectify it.

(PLEASE NOTE THAT WE WILL ONLY COLLECT SEALED PACKAGES, to main the integrity of the packaging

Vegware Info

Who is Vegware and where are they headquartered?

Vegware is headquartered in Edinburgh, UK with further operational bases in the UK, US, Hong Kong and Australia.

What countries Does Hello Green Products sell your products in?

We sell throughout the Caribbean.

Which countries do Vegware supply to?

There are 70 countries which Vegware has distribution throughout the UK, Europe, the Middle East, US, South America and the Caribbean.

When was Vegware founded?

Vegware is a privately held company founded in 2006. You can learn more about our team by visiting our About page.

Products

What is Vegware made from?

Vegware is made from plants using renewable, lower carbon, recycled or reclaimed materials. We use a variety of plant-based materials – visit  https://www.vegware.com/uk/page/our-materials/#materials-plants For more information.

Is Vegware food safe?

Vegware is certified food safe. We hold the market's most comprehensive food migration certification.

Is Vegware oven safe? Can I microwave or freeze it?

We encourage customers to request product samples, as each kitchen is different, so samples allow you to test Vegware with your menu offerings and see how they work in your ovens, microwaves, refrigerators and freezers. Products that are Vegware-approved for a commercial kitchen appliance, such as hot cabinets, are referenced in the product's description.

Are Vegware products vegan?

Our products are made from plants using renewable, lower carbon, recycled or reclaimed materials. We use synthetic glues to bind our materials and have confirmation that they do not contain animal by-products.

Isn’t using corn for bioplastics taking up land that could be used to feed people?

If half of the world’s plastic production switched to crop-based bioplastics, the industry would still only require 3% of the world’s cultivated land. Bioplastics are typically made from materials that are not suitable for human consumption. For example, producers do not use food grade corn in the manufacture, thus it can be grown on outlying agricultural land and not interfere with food production.

How should I store Vegware products?

Do not store Vegware near heat – for example not in direct sunlight or near an oven or radiator. Vegware is best stored at temperatures not more than 40°C.

Are Vegware products made in the UK?

Vegware is a global brand, operating across a range of markets. As such, our supply chain is spread across a range of territories including the UK and Asia. We manufacture our products close to the source of our raw plant-based materials, so that when transported, Vegware products are in their finished form.

What's the shelf life for Vegware products?

Generally speaking, Vegware products have a shelf life of up to one year.

Where can I find the compostability certification?

Vegware holds the deepest set of compostability certification in the sector – you can learn more in https://www.vegware.com/uk/page/our-materials/#materials-certifica

Custom Printing Done By Vegware.

Are custom printed products compostable?

Yes. As with all Vegware, our custom print products can be commercially composted where accepted.

What do I need to provide for a custom print product?

We need your logo and any additional text and artwork elements you may want included. We ideally require these in a vector format, however, depending on the product, we may be able to use high resolution jpegs (300dpi or higher). Please include instructions if you have a specific idea in mind for your artwork.

If you order through one of our distributor partners, please send this information directly to them.

What do I need to provide for a custom print product?

We need your logo and any additional text and artwork elements you may want included. We ideally require these in a vector format, however, depending on the product, we may be able to use high resolution jpegs (300dpi or higher). Please include instructions if you have a specific idea in mind for your artwork.

If you order through one of our distributor partners, please send this information directly to them.

How much do you charge to put artwork together?

Our Creative team will spend up to an hour on a custom print request and, if needed, can amend the design based on your feedback. Over and above this first free hour, we will charge a flat rate for each additional amendment.

What happens once my artwork has been created?

We will send you a digital proof of your artwork so that you can approve the colours, sizing and positioning before it goes to print.

How do I make sure the colours are correct?

We ask that you provide CMYK values or Pantones codes to ensure colours come out as you expect. These values will also be stated on the digital proof so that you can sign off on them.

How do I decide between Pantone or CMYK colours?

We ask that you provide CMYK values or Pantones codes to ensure colours come out as you expect. These values will also be stated on the digital proof so that you can sign off on them.

What file formats do you work with?

If you are providing your own artwork, we accept Adobe Illustrator (.ai), editable .pdfs or .eps files.

What kind of inks are used for custom printed products?

All of our products are printed using vegetable or water-based inks, and the finish is great.

Can I design my own custom print artwork?

Yes! If you would like to design your own custom printed products and have access to Adobe software, please get in touch so that we can supply you with the correct templates and guidelines.

If you order through one of our distributor partners, please contact them directly for this information